![]() Check if the Wi-Fi setting is turned on on your camera and mobile device.Turn on both your camera and mobile device.Make sure to insert the memory card correctly after confirming the direction and front/back of the memory card.If you didn't properly insert a recordable memory card into the camera, it may not be able to connect through Wi-Fi.Remove the battery and the memory card from the camera, and then reinsert them.Turn off both your camera and mobile device.Make sure that your camera has the latest firmware version.ĭownloads are posted on your model support page.On your mobile device, download and install the latest version of the Imaging Edge Mobile app.Note: You need the dedicated application Imaging Edge Mobile app (PlayMemories Mobile™ app successor) to connect your camera and mobile device through Wi-Fi® connection.
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